Privacy Policy

Our Privacy Commitment

Phyrantholiva is committed to protecting your personal information and maintaining transparency about how we collect, use, and safeguard your data

This policy outlines our practices for handling personal information in compliance with Australian Privacy Principles and international privacy standards

Information We Collect

We collect information necessary to provide our consultation services and improve user experience

• • Contact details including name, email, phone number, and address
• • Financial information relevant to consultation services
• • Communication records from consultations and support interactions
• • Website usage data and technical information for service improvement

How We Use Your Information

Personal information is used exclusively for legitimate business purposes related to our services

• • Provide personalized financial consultation services
• • Communicate about your account and service updates
• • Improve our services based on usage patterns and feedback
• • Comply with legal and regulatory requirements
• • Process payments and maintain accurate billing records

Legal Basis for Processing

We process personal information based on legitimate legal grounds under Australian privacy law

Processing Basis: We process your data based on consent for marketing and legitimate interest for service provision

Cookies and Tracking

We use cookies to enhance website functionality and analyze usage patterns as detailed in our Cookie Policy

You can control cookie preferences through your browser settings or our preference center

Information Sharing Practices

We share personal information only in specific circumstances and with trusted parties

• • Service providers who assist with technical operations under strict confidentiality agreements
• • Legal authorities when required by law or to protect our legitimate interests
• • Professional advisors including lawyers and accountants bound by confidentiality
• • Business successors in the event of merger or acquisition with equivalent privacy protections

Data Security Measures

We implement comprehensive security measures including encryption, access controls, and regular security assessments to protect your personal information from unauthorized access or disclosure

Your Privacy Rights

You have important rights regarding your personal information under Australian privacy law

• • Request access to personal information we hold about you
• • Request correction of inaccurate or incomplete information
• • Request deletion of your personal information in certain circumstances
• • Request restriction of processing for specific purposes
• • Request transfer of your data to another service provider
• • Object to processing based on legitimate interests

Data Retention Period

We retain personal information only as long as necessary for service provision and legal compliance, typically seven years for financial records and three years for general consultation data

Children's Privacy Protection

Our services are designed for adults and we do not knowingly collect personal information from individuals under 18 years of age

Privacy Policy Updates

We may update this privacy policy periodically and will notify you of significant changes through email or website notices

Last Updated: August 14, 2025

Privacy Contact Information

Contact our privacy team with questions about this policy or to exercise your privacy rights